can I trust Device Manager?

Discussion in 'CPU, Motherboards and Memory' started by chazz1, Jul 15, 2011.

  1. chazz1

    chazz1 Geek Trainee

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    If this has been asked and answered before I apologize, but I couldn't find it. Every time I boot up any of my computers (XP and Vista) I get a little error message saying the my "high speed devices would work better if they were attached to a high speed USB port". This is vexing for me because the manufacture of each of these computers claims that all of the USB ports are 2.0 (high speed), the manufacturer of the powered usb hubs claims that they are usb 2.0 also. So somebody's got to be fibbing here. I have read somewhere that maybe you have to set jumpers on the motherboard to change it from usb1.1 to usb2.0 which seems beyond believe to me. So who's fibbing here? Also, does anyone know of a program that would report USB speeds?
     
  2. violetblueskies

    violetblueskies Big Geek

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    what is the make/model of your motherboard?
     
  3. chazz1

    chazz1 Geek Trainee

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    Well, I get the same error notice on all three of my computers(2XP,1Vista) so this seems like some sort of generic problem. I have seen some chatter about "enabling usb2.0" through the BIOS or by jumpers on the motherboard, others have said that this is total jhogwash, what's your say about needing to "enable" 2.0?
     
  4. violetblueskies

    violetblueskies Big Geek

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    some motherboards may have this where others may not.
    however, since you said all 3 of your pc's are producing the same results i'm thinking something else.
    are all 3 pc's different motherboards?
    without using the hub, when you just plug a hdd directly does it produce the message?
    have you tried all the usb ports on your motherboard?
    what usb devices are you using?
    try to be more specific with your problem and what hardware.
    also what service packs are you using with xp and vista?
    did you manually install the usb drivers that came with your motherboard or from the manufacturers website?
     
  5. chazz1

    chazz1 Geek Trainee

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    I get this error message during two different events: when I first boot up the computer and when I switch my monitor (a 65" Mitsubishi hd tv) from one input to another input (switching from one computer to another computer. The USB ports that I have are 6 from the motherboard (4rear2front) and 2 pci to USB ports. This is so for all 3 computers. So, theoretically all of my usb ports should be "hi-speed". Device Manager says no, hence my consternation. Both XP computers have service pack3, the Vista has service pack2. (Is there a service pack 3 for Vista? I use automatic update so I could be behind here.) I get these same error messages if I plug a external HDD into a computer port or if I plug a USB 2.0 powered hub into the computer and the plug th ext. HDD into that. The hubs are generally D-Link hubs but I also have other hubs from other manufactures. And it does this with over twenty different ext. HDD's. When I get into Device Manger and try to load a more current driver, I always get a "all drivers are current" back from the computer.
    This is not a debilitating problem just an annoyance. Thanks for your feedback.
     
  6. violetblueskies

    violetblueskies Big Geek

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    i would try this.
    uninstall the chipset and usb 2.0 drivers.
    restart windows
    reinstall the chipset drivers and restart.
    reinstall the usb 2.0 drivers.
    see if this makes a difference.

    "When I get into Device Manger and try to load a more current driver, I always get a "all drivers are current" back from the computer."

    when you install drivers you need to manually install them to force a driver.

    Windows 2000/XP

    -Manually installing a driver software is easy, you will need to manually install a driver for various reasons, the main one is driver updates.

    -Go to start>control panel and click systems. Go to the hardware tab and click device manager. Look for the device you want to update the driver for and double click it. Go to the driver tab and click on update driver.

    -A screen will pop up like in the automatic install. Select "install for a list or specific location" this time and click next. Uncheck "search removable media" and check "include this location in search". Click the browse button and go to the directory where you saved your new driver. (if its on CD just search removable media and it will find it).

    -Click next and it will attempt to install the driver. Once done click next and your new driver is install. A reboot might be required for the device to work properly.

    Windows Vista
    http://maximumpcguides.com/windows-vista/manually-update-or-install-a-driver-in-windows-vista/
     
  7. chazz1

    chazz1 Geek Trainee

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    I'm not calling anybody out here, but are we absolutely certain that lack of the word "enhanced" in the Device Manager definitely means that the device is necessarily the slow speed usb1.1? Today I went into a Best Buy, and while they certainly didn't have any XP or Vista computers on the shelfs, I was able to open up Windows 7 and view the device managers in them. Of the dozen or so computers (laptop and desktop)that I was able to view all of them Had "generic usb hub" and "root usb hub" in their Device Managers. Only the 1200 buck desktop had an "enhanced pci to usb" notation and it also claimed to have a usb3.0 port. I talked to one of their "geeks" about this and while he seemed somewhat confused about this issue, He was adamant about new computers in 2011 would have usb2.0 ports. So I think this issue needs more input. Thanks for the reply.
     
  8. violetblueskies

    violetblueskies Big Geek

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    well its up to you if you want to try or find what is worth trying.
    i was just trying to help out.
    good luck.
     
  9. chazz1

    chazz1 Geek Trainee

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    Thanks again for your inputs. I just can't believe that I could spend 4K on an Alienware computer and get usb1.1 ports. Before all this, I didn't give much thought to Device Manager, now I'm going to be looking to find out exactly what all of the notions mean. Thanks again.
     

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