cd won't refresh

when i put a new disc in my dvd burner the image from the previous disc is still there and won’t go away no matter what i try have enabled/ disabled the auto run but to no avail can’t think what’/s going on!!! anyone know what i can do??

perhaps your drive is dead. The first thing i would try is putting a different drive in your comp and seeing if that fixes the problem

Make sure the CD-ROM is jumpered properly.

Visit this site and see if it helps. Get back to us..
http://support.microsoft.com/default.aspx?scid=http://support.microsoft.com:80/support/kb/articles/Q155/2/17.ASP&NoWebContent=1