HP Deskjet Not working correctly?

okay, so i’ve had this printer for almost a year now, its a HP Deskjet D4360. and when I put in the color, and Black and White Toners, it reads the printer is full, but it wont print color. I cleaned the cartidges, and it still wont work my computer is a 2011 HP Pavillion DV5 Laptop buy from http://www.batterycentury.com , the cartidges are 74, and 75. This has become a reptitive problem, and i’ve wasted 64 dollars on 4 toners that arent printing, and it drives me crazy, please help.

If it is in warranty, use their Live Chat option

http://h10025.www1.hp.com/ewfrf/wc/weInput?product=3374281&lc=en&cc=us&tmp_weDest=https%3A%2F%2Fh50203.www5.hp.com%2Fhpisweb%2Fcustomer%2FAdviceDisclaimer.aspx%3Foption%3Dactivechat%26callfrom%3Dhp%26origin%3Dacc%26ctype%3Dc%26pl%3DDL&lang=en&cc=us&y=7&x=8