Problem with printing pdf files

Discussion in 'Printers, Scanners and Digital Cameras' started by Jay123, Feb 23, 2011.

  1. Jay123

    Jay123 Geek Trainee

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    In our office we have 20 or so pc's. 1 is playing up, it cant print any pdf files, but it can print any others.
    i have checked other computers and they can print pdf's to the same printer fine, so it is not a printer problem.

    any help is apreciated, im fed up of google searching now :(...

    Thanks, Jay.
  2. Sniper

    Sniper Administrator Staff Member

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  3. annaspetfrog

    annaspetfrog Geek Trainee

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    You check your printer connection
    • Ensure that the cable that connects your printer to your computer is securely plugged in.
    • If your printer is plugged into a USB hub, then unplug the printer cable from the hub. Plug the printer cable directly in to a USB port on your computer.
    • Ensure that your printer is turned on.
    • If your printer was already on, turn it off. Wait 15 seconds, and then turn it on again.
    • Try and print again. If your file still doesn't print, see step 10, "Restart your computer."

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