scanner driver help

B

brooksy

Geek Trainee
My first post so sorry in advance, but I have reinstalled windows 98 on my pc and am having problems getting the driver installed for my scanner. I have the scanner install disc with the driver on it. But the computer doesnt recognise the scanner when connected to usb port. Help me please. Mike
 
exorcist.jpg

Nice!
Yes I have aloways used that one. :(
 
Try downloading the latest drivers for your scanner model. They can be usualyl found on the manufactuere's site.
 
What make of scanner is it?

Plug in the scanner and it should come up with the "Add New Hardware", or similar message. Then go through the wizard and specify the CD Drive with your CD in.

That should help.
 
Waffle said:
What make of scanner is it?

Plug in the scanner and it should come up with the "Add New Hardware", or similar message. Then go through the wizard and specify the CD Drive with your CD in.

That should help.
Click to expand...
It doesnt come up for the scanner!
 
ok right click my computer, do properties and then hardware something along the top.

I did this last night on my bro's pc so it can be done.

If the scanner is deteced, it will be with a yellow ? and has the name.

Right click, do properties and the update driver.

Then do what I said back up a post.
 
sounds like then that the usb cable/port could be defective.

Try plugging the scanner in to another port.
 
I don't know what motherboard you have, but you probably should install the chipset drivers, as that could be part of the problem.
 
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