Sound card stops computer from shutting down

[Surge89]

Hey, I've recently installed a sound card in my girlfriends computer (soundcard from ebay) and the computer now wont shut down. I'm guessing this is a hardware fault, but figured I'd check here first. What action should I take if it is a hardware fault?

Thanks

 

[Ghostman 1]

First, Try it in all other slots, Then try another sound card , Or try that sound card in another computer..

 

[Tech]

....add check for driver updates for your new sound card to that too

 

[eranga262154]

Ya, its better to check the sound card on a separate slot and on another machine.

How did you shutdown the machine, using power button or follows the Log Off option to end the session?

 

[zxivate]

Listen to Ghost and make sure that you try different slots and try it on a different computer